📦Free shipping over $10 in most countries and regions!



FAQS

What do you want to know?

 

About the store:
Q1: What do you sell?
A: Our shop mainly sells electronic components, electronic product accessories, mainly serving people who are interested in electronic DIY, as well as professionals. Our products are complete, you can almost find the products you need in our shop.

Q2: How to search for the product that you need?
A: 1. You can find it by entering keywords in the search boxes in the header and footer.
     2. You can find it through the vertical main menu.

Q3: Do I need to register an account?
A: For your purchase convenience, we provide two ways, one is for tourists to purchase, that is, you do not need to register for an account. The other is to register an account, which can save your purchase information so that you can simplify the procedures for your repurchase. However, if you need to add products to your wish list, you need to register and log in to your account.

Q4: Will my purchase information be leaked?
A: We will not disclose your purchase information, so you can rest assured.
 
About the products:
Q1: Do your products only be used by people with certain professional knowledge?
A:No, most of our products are related to electronics, and certain electrical knowledge is required. But if you are interested in electronic DIY, you can also try your own research.

Q2: Will these DIY parts be dangerous?
A:In general, it is not very dangerous. However, in the DIY process, it is better to be careful. After all, some of them still have to be exposed to electricity in using, and minors can use it with the company of an adult.

Q3: Are there instructions for using the product?
A:You can view the detailed description of the product. Some products also have files in the description section that can be downloaded for reference, and our blog also has some professional knowledge explanations. You'd better buy it when you are sure that you need our products. Avoid problems such as returns caused by difficulty in use.

Q4: What should I do if the product has quality problems?
A:If you receive a damaged product or the product cannot be used, please contact us in time. Please rest assured that we will refund or exchange your goods as soon as possible.

About the delivery and shipment:
Q1: What is the shipping date?
A:We will ship the order the day after we receive the order. Orders are not shipped on weekend or holidays. Your express will be carried by an international logistics service provider. We will choose the most suitable delivery method for you according to your product and delivery address. 

Q2: Are there restrictions on the sales area?
A:Our products are sold all over the world. As long as the express can reach the place, we can ship the goods. You can consult us before buying. The delivery date in different regions may vary due to different distances and local policies. 

Q3: Are all products free of shipping?
A:At present, our shop is free shipping for orders over US$10 in some countries and regions. We may adjust the amount of free shipping orders later. Specific freight and other costs will be automatically settled for you when you check out.

Q4: How can I check my package logistics information?
A:You can check your package in the footer of page - SERVICE- ✎ Order Tracking.

Q5: What to do if the logistics is abnormal?
A:If the logistics of your package is abnormal, or your package is damaged after receipt, please contact us in time and we will solve it for you as soon as possible. 

About the checkout:
Q1: What are the payment methods?
A:Currently, only Paypal is supported.

If you have any other problems, please contact us.